When You Screw Up

“To err is human, to forgive divine”

Yes, both parts of that statement are really really true. But to me, there’s something missing.   It has to do with taking responsibility for our mistakes.

We all make mistakes, but how we respond to the mistake matters. A mistake could be viewed as a temporary setback and localized to that particular incident or types of incidents. This mindset is characteristic of optimists who are  happier (not surprising) and more successful (maybe surprising) compared to pessimists. Pessimists, in contrast, will view mistakes or setbacks as permanent and pervasive. They tend to get discouraged after a mistake and don’t try to make changes because they view those mistakes as permanent flaws rather than something that can be changed.

Regardless of how one views a mistake, the response to the mistake is critically important. One who is resilient will learn from the mistake and grow, while one who is not might wallow in self-pity, martyrdom, anxiety or depression.

A resilient and optimistic person may even turn the mistake into an opportunity. I’ve made many many mistakes in my life, like many folk. However, my better self can sometimes rise to the occasion and respond with integrity, courage and wisdom and perhaps even gain the respect of someone who could’ve become a critic.

What do you do when you make a mistake? Be honest with yourself.

  • Cry
  • Complain
  • Blame yourself
  • Feel bad about yourself or become devasted
  • Hide/avoid or ignore the person that was injured or adversely impacted
  • Blame the person that was injured or adversely impacted
  • Forget the whole thing and move on
  • Apologize endlessly until the injured party is uncomfortable and has to comfort or reassure you
  • Explain and justify your actions
  • Offer a succinct and sincere apology
  • Acknowledge the feelings of the other
  • Do whatever it takes to make it right, going above and beyond if possible

I wish I could say that I always do the bottom 3, but it’s not always the case. However, I do believe I do the right thing sooner and more frequently than I did in the past, though excuses or blame may happen at least fleetingly in my head initially.   Those types of reactions are natural, but most of them are either unhelpful or actually counterproductive. In the moment, they’re psychologically because we can avoid feeling responsible or guilty.  But if we can muster the courage to admit our share of the responsibility and then act accordingly, it is an opportunity to grow both ourself and the relationship.

So perhaps we should recoin that phrase to: “To err is human, to take responsibility divine.”  Only then, can we actually forgive ourselves for being human.