Finding the Sweet Spot: Assertive vs. Pushy

Though assertiveness versus pushiness can be a fine line for everyone, I feel this is a particularly tough issue for women. We are more inclined to try to get along compared to men. Often when we do assert ourselves we’re called the B word.   If we take the softer approach and talk from the perspective of our feelings, we’re accused of being overly emotional.

Ladies, sometimes it feels like we just can’t win. It’s no wonder we sometimes just don’t do anything at all. Am I right?

I try not to shy away from topics that I struggle with, else I’d have nothing to write about. I can only reflect on the hard-earned lessons I’ve learned over the years. Thankfully there are more lessons to come, many of them from you!

In my opinion, there are three main ingredients that are key for a successful discussion of a sensitive nature. First, you must stay calm.   Staying calm means that even if a situation upset or hurt you, you enter the conversation with peace and serenity. You are a still pond. You are a rock. You are a loaf of French bread. For example, I can be serene talking about something that happened in the distant past compared to just moments ago, or talking to an objective third party compared to someone who caused my pain. You can have emotional distance, even while talking about your feelings, so have the conversation only when you are calm.

Second, while being calm, assume that the other person is reasonable at heart.   Thus, your chosen words are not judgmental, but neutral. You are open, listen and try to understand what belief is causing this behavior. Becoming judgmental or defensive will only undermine your cause and you will be called the B word.

Finally, be succinct. Rambling, justifying, bemoaning, judging, and elaborating will make you lose your audience. And you’re serene, remember? State:

  • The fact – “I saw you leave out My Little Pony toy”
  • The way it makes you feel or the consequence – “It makes me feel like you don’t care about my stuff” or “I can’t find it when I want to play with it”
  • Your request – “Could you please put my toys away where they belong when you’re done playing with them?”

Bam, bam, bam.

An observation: this might be a huge deal to you. You might’ve cried about this for days and are trembling inside when having this conversation. The other most likely doesn’t even have this on their radar, and will just be like, “Okay.”

If not, be prepared to listen to their reality. You’re serene, right? So you’ll let their emotion wash over you so that you can listen deeply and objectively. If you really try to understand, you’ll find that their emotional reality will make sense to them in the same way that your emotional reality makes sense to you. In other words: it makes no sense except to the one experiencing it. And then you can find a sensible middle ground, laugh at how silly/human you both are and have a hug.

Ha ha. Not really.

Or maybe so?

Resources: Crucial Conversations and The Power of Positive Confrontation

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